Shipping & Returns
We strive to deliver your order as quickly and safely as possible. Learn more about our shipping policies and return process below.
Shipping Policy
We are dedicated to delivering your order as fast as possible. With our optimized logistics network, we ensure quick processing and reliable delivery times worldwide.
Processing Time
All orders are processed and shipped within 24 hours of purchase. Orders placed on weekends or holidays will be shipped the next business day.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping Rates & Delivery Estimates
Shipping times vary by location. These are our estimates based on our latest shipping data:
| Location | Estimated Delivery Time |
|---|---|
|
🇺🇸 United States
|
Within 5 Days
|
|
🇯🇵 🇸🇬 Japan, Singapore
|
5-7 Business Days |
|
🇪🇺 Europe (UK, DE, FR, IT, ES...)
|
7-10 Business Days |
| Canada, Australia, New Zealand | 7-12 Business days |
| Rest of World | 10-20 Business days |
Customs & Duties
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country, although this is rare for standard shipments to the US/EU.
Return & Refund Policy
We want you to love your purchase. If you are not completely satisfied, we have a 30-day return policy.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to Start a Return
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.